How Can I Monitor any DICOM Communication Problems?

The RamSoft software maintains a list of all the errors and warnings that occurred during DICOM communication with other systems. This list is accessible by clicking Settings > Logs > Communication > Error Log tab.

Every entry in the Error Log corresponds to one error or warning message. Each error message is dated and shows the station that was on the other end of the DICOM transmission when the error occurred. If the error occurred on another station, and that station sent the error message to the RamSoft software, the station name will simply appear as RECEIVER. Besides, accession number, patient ID, and issuer of patient ID is displayed if the error is related to a specific study.

This log is a useful troubleshooting tool. If a DICOM ping is failing, this log will indicate what the error is. If DICOM objects are rejected by either party, this information will also be logged.