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How Can I Monitor all the DICOM Print Jobs?

The RamSoft software maintains a list of all the studies that are currently being printed, are queued up to be printed, or have been printed in the past. This list is accessible by clicking Settings > Logs > Communication > Print Log tab.

The Print Log is composed of two sections. The first section is found under the Pending tab. This section contains a list of all the studies that are currently being printed, have been queued up to be printed, or have failed.

The Status column determines what is currently happening with the study. Any given study will have one of the following four statuses associated with it.

  • SCHEDULED - Indicates the study has been requested and scheduled for DICOM printing. It is queued up and will be sent once the communication lines are free or its scheduled time window occurs.
  • IN PROGRESS - Indicates the study is currently being printed.
  • FAILED - Indicates the requested DICOM print job was attempted and failed. A study that has Failed has its priority value decreased by one. If after this demotion it is still the highest priority study in the list, it is reattempted immediately. If its priority value is now lower than other studies in the list, printing of those studies will take place first. Once the Failed study becomes the highest priority again, it will be reattempted. The software will reattempt to print each failed study up to ten times.
  • TOO MANY FAILURES - Indicates the system has attempted to print the study ten times and has failed in each attempt. Once this state has been reached, the system will wait for one hour before attempting to print it again.

If a study reaches one of the failed statuses, it can be manually restarted by highlighting it and clicking the Resume button. Any study in the list can be removed from the Print list by highlighting it clicking the Delete button.

Clicking the button will open a listing of any errors or warnings that are associated with the printing of the study. These errors or warnings will also show up in the Error Log.

Clicking the Completed tab will open the list of all the successfully printed studies.

This list will only contain studies that have fully printed. Clicking the button will display any errors or warnings that occurred during the printing. Entries in this list are a legal record and cannot be removed or edited.