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How Can I Monitor the Study Requests made to other Stations?

The RamSoft software maintains a list of all the studies that have been requested and are currently being received, are queued up to be received, or have been requested and received in the past. This list is accessible by clicking Settings > Logs > Communication > Request Log tab.

The Request Log is composed of two sections. The first section is found under the Pending tab. This section contains a list of all the studies that are currently being received, have been requested and are queued up to be received, or have failed.

The Status column determines what is currently happening with the study. Any given study will have one of the following four statuses associated with it.

  • SCHEDULED - Indicates the study has been requested and scheduled for DICOM transfer. It is queued up and will be sent once the communication lines are free or its scheduled time window occurs.
  • IN PROGRESS - Indicates the study is currently being transferred.
  • FAILED - Indicates the requested DICOM transfer was attempted and failed. A study that has Failed has its priority value decreased by one. If after this demotion it is still the highest priority study in the list, it is reattempted immediately. If its priority value is now lower than other studies in the list, transmission of those studies will take place first. Once the Failed study becomes the highest priority again, it will be reattempted. The software will reattempt to pull each failed study up to ten times.
  • TOO MANY FAILURES - Indicates the system has attempted to pull the study ten times and has failed in each attempt. Once this state has been reached, the system will wait for one hour before attempting to pull it again.

If a study reaches one of the failed statuses, it can be manually restarted by highlighting it and clicking the Resume button. Any study in the list can be removed from the Request list by highlighting it clicking the Delete button.

Clicking the button will open a listing of any errors or warnings that are associated with the transfer of the study. These errors or warnings will also show up in the Error Log.

Clicking the Completed tab will open the list of all the successfully requested studies.

This list will only contain studies that have fully transferred. Clicking the button will display any errors or warnings that occurred during the transfer. Entries in this list are a legal record and cannot be removed or edited.